THE FINE PRINT
THE NOT-SO-FUN PART
These policies help me give every client my full time and attention. By booking, you agree to the following.
BOOKING
A 35% non-refundable deposit is required to book any appointment. It goes toward your service total.
DEPOSITS
payments
Your 35% deposit is paid by card when you book online. The remaining balance is due at the end of your appointment and can be paid by cash, Zelle, or card.
CANCELLATIONS AND RESCHEDULING
Please give at least 24 hours' notice to cancel or reschedule. With 24+ hours' notice, your deposit can be moved to your new appointment one time. Cancellations with less than 24 hours' notice forfeit the deposit. Please reach out to me directly to cancel or reschedule.
NO-SHOWS
No-shows forfeit the deposit, and a full prepayment may be required to book again.
BEFORE YOUR APPOINTMENT
consent forms
All new clients must complete a consent form and waiver before their first appointment. You’ll receive the forms after booking. Please fill them out at least 24 hours before your appointment. If they aren’t completed, your appointment may be delayed or rescheduled.
health & allergies
Please tell me about allergies, eye conditions, recent eye surgery, or pregnancy before your appointment. A patch test is available for first-time clients and is recommended for sensitive eyes.
come prepared
Please arrive with clean lashes: no mascara, eye makeup, or lash serums the day of. Avoid caffeine before your appointment so you can relax and keep your eyes still.
other artist’s work
If your current extensions were applied by another artist, please book a full set (removal may be needed).
DAY OF YOUR APPOINTMENT
LATE ARRIVALS
I have a 15-minute grace period. After 15 minutes, your service may be shortened or the appointment cancelled and the deposit kept, so the next client isn’t delayed.
For safety and liability reasons, children and guests are not allowed in the studio. Please come alone.
kids & guests
AFTER YOUR APPOINTMENT
retention guarantee
If you lose a noticeable amount of lashes within 72 hours and followed aftercare, I'll do a free touch-up. Retention issues after that are usually due to aftercare, natural shedding, or oily skin.
You must have at least 40% of your extensions remaining for a fill. Less than 40%, or fills past 3 weeks, will be treated as a full set and charged accordingly.
fills
REFUNDS
Services are non-refundable. If you have concerns about your set, please contact me within 72 hours and I’ll make it right.